Our policies and disclosures.

Privacy Policy

How OuiHealth collects, uses, protects, shares, and retains personal information through our website, intake forms, portals, and care delivery operations.

v1.0 · Effective 2026-06-23

Terms of Service

The agreement governing your use of the OuiHealth website, portals, and digital services.

v1.0 · Effective 2026-06-23

Terms and Conditions

Supplemental terms applicable to specific transactions, programs, and care arrangements offered by OuiHealth.

v1.0 · Effective 2026-06-23

HIPAA Notice of Privacy Practices

Describes how OuiHealth may use and disclose your protected health information and your rights with respect to that information under HIPAA.

v1.0 · Effective 2026-06-23

Electronic Signature Consent Agreement

Your consent to use electronic signatures and electronic records in your dealings with OuiHealth.

v1.0 · Effective 2026-06-23

SMS Communication Consent

Optional consent to receive text messages from OuiHealth for appointment reminders, care coordination, and operational updates.

v1.0 · Effective 2026-06-23

Email Communication Consent

Consent to receive email communications from OuiHealth for service coordination, billing, and required notices.

v1.0 · Effective 2026-06-23

Consent to Receive Electronic Documents

Consent to receive notices, disclosures, and records electronically rather than on paper.

v1.0 · Effective 2026-06-23

Records Release Authorization

Authorization to obtain and exchange records necessary to evaluate and deliver care.

v1.0 · Effective 2026-06-23

Background Check Authorization

Caregiver applicant authorization for background screening required to deliver healthcare services.

v1.0 · Effective 2026-06-23

Employment Record Consent

Caregiver applicant consent for OuiHealth to collect, store, and use employment records.

v1.0 · Effective 2026-06-23

Client Portal Terms of Use

Terms governing access to and use of the OuiHealth client portal.

v1.0 · Effective 2026-06-23

Caregiver Portal Terms of Use

Terms governing access to and use of the OuiHealth caregiver portal.

v1.0 · Effective 2026-06-23

Payment Terms and Billing Policy

Terms for invoicing, payment methods, recurring billing, late payments, disputes, and collections.

v1.0 · Effective 2026-06-23

Refund and Cancellation Policy

How cancellations, missed visits, refunds, and credits are handled.

v1.0 · Effective 2026-06-23

Medical Disclaimer

Information provided through OuiHealth's website and communications is for general informational purposes and is not medical advice.

v1.0 · Effective 2026-06-23

Website Disclaimer

Limitations regarding the accuracy, completeness, and availability of information published on the OuiHealth website.

v1.0 · Effective 2026-06-23

Georgia Home Care Service Disclosure Statement

Disclosures required of Georgia Personal Care Home / Home Care Provider organizations regarding services, licensure, and client protections.

v1.0 · Effective 2026-06-23

Complaint Submission and Resolution Notice

How to raise concerns and how OuiHealth investigates and resolves them.

v1.0 · Effective 2026-06-23

Client Rights and Responsibilities Notice

The rights and responsibilities of clients receiving services from OuiHealth.

v1.0 · Effective 2026-06-23

Accessibility Statement

OuiHealth's commitment to making our digital and in-person services accessible to people of all abilities.

v1.0 · Effective 2026-06-23

Cookie Policy

How OuiHealth uses cookies and similar technologies on our website and portals.

v1.0 · Effective 2026-06-23

Data Retention and Destruction Policy

How long OuiHealth retains records and how records are securely destroyed.

v1.0 · Effective 2026-06-23

Document Upload Agreement

Terms governing documents you upload to OuiHealth through forms, portals, or other channels.

v1.0 · Effective 2026-06-23

Copyright and Intellectual Property Policy

Rights in and to the OuiHealth website, content, branding, and proprietary systems.

v1.0 · Effective 2026-06-23

User Account and Security Policy

Rules for creating, securing, and maintaining user accounts on OuiHealth systems.

v1.0 · Effective 2026-06-23

Acceptable Use Policy

Conduct expected of all users of OuiHealth's website, portals, and digital services.

v1.0 · Effective 2026-06-23

Records Request Policy

How to request a copy of your records and how OuiHealth processes those requests.

v1.0 · Effective 2026-06-23

Caregiver Responsibilities and Conduct Policy

Professional standards expected of OuiHealth caregivers, contractors, and staff.

v1.0 · Effective 2026-06-23

Arbitration and Dispute Resolution Clause

Process for resolving disputes between you and OuiHealth.

v1.0 · Effective 2026-06-23

Limitation of Liability Policy

Limits on the financial liability of OuiHealth in connection with the Services.

v1.0 · Effective 2026-06-23

Future Services Reservation Clause

OuiHealth's reservation of rights with respect to future services, programs, facilities, and geographic expansion.

v1.0 · Effective 2026-06-23