Legal

Client Rights and Responsibilities Notice

The rights and responsibilities of clients receiving services from OuiHealth.

Version: v1.0
Effective: June 23, 2026
Last reviewed: June 23, 2026

1. Client Rights

To be treated with dignity, respect, and consideration for personal values and beliefs.
To receive care free from discrimination, abuse, neglect, exploitation, and harassment.
To privacy and confidentiality of personal and health information.
To be informed about services, care plans, expected outcomes, and possible risks.
To participate in decisions about your care and to refuse services to the extent permitted by law.
To receive a written Service Agreement and a copy of these policies.
To voice complaints and recommend changes without retaliation.
To receive care delivered by qualified, screened, and trained caregivers.
To timely notice of changes affecting your care, including caregiver substitutions where feasible.
To request access to and amendment of your records as provided by law.

2. Client Responsibilities

To provide accurate information about your health, condition, contacts, and circumstances.
To treat caregivers and staff with respect and to provide a safe environment.
To follow agreed-upon care plans and to communicate changes affecting care promptly.
To meet financial obligations under the Service Agreement and Payment Terms.
To respect the privacy and confidentiality of OuiHealth information and systems.

This document is provided for informational purposes and does not constitute legal advice. OuiHealth recommends consulting qualified counsel for individualized guidance.